I had a long trying day to assist my aunt with some financial help by going to bank. Now this is a bank I would regularly go to when I am on holiday. When I arrived there, the line was so long that I was in disbelief. I stood in that line for hour and half reaching the front of the line. I only had one transaction to do.
Waste of Time
This amazes me that some banks do not have a single transaction line for people who are doing such things.
IMPATIENT CUSTOMER!!!
I don’t trust the online systems here either but anyways as I was handing the teller the information, after a couple minutes, they told me that something is wrong the information. I was upset and I let that teller know how disappointed I am in their service. There is no customer appreciation in these kind of banks in terms of how time consuming it is to just stand in line to do one transaction! It is absolutely mind boggling that people who are usual customers are fine with this. You would never find such lines in other places and most of them are fast and pretty much CUSTOMER FRIENDLY!
I was so upset that I decided to leave the bank and had to explain to my aunt who was waiting for it before Christmas holidays. I hated to see her so disbelief and distraught over the matter.
I am done with this type of service and I know it’s the holidays but that does not give any bank an excuse to not apologize for the wait.
rushie19 